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We process personal data solely based on predefined, lawful purposes and using the appropriate legal basis. You can read more about the purposes and legal grounds used for each group of individuals in the points below.
We store personal data only for as long as necessary to fulfill the purpose for which the data was collected. When processing personal data based on your consent, we process it until you withdraw your consent. The retention period for data processing for each specific purpose is more precisely defined in the points below.
We collect your data when you reach out to us for products, services, or information, register on our website, participate in public forums or other activities on our digital tools, respond to customer surveys, or communicate with us in any other way. We collect data through various technologies, such as “cookies.” You can read more about cookies in our COOKIE POLICY.
We process your personal data for various purposes, depending on the nature of your relationship with us.
When you visit our online store, we store and subsequently read small files, such as cookies, on your device. Some cookies allow us to link your activities while browsing our pages from the moment you open the web browser window until you close it. When you close the web browser window, the associated cookies are deleted.
These cookies help us to:
We do not only gather data about your behavior on the website through cookies. We also supplement it with the following data:
| Purpose of Processing | Personal Data Processed | Legal Basis | Retention Period |
|---|---|---|---|
| Completion of a purchase on our website | – Name and surname – Delivery address – Email address – Contact phone number | Contract | 5 years from the completion of the order |
| Communication with you based on an order | – Name and surname – Delivery address – Email address – Contact phone number – Country of residence | Contract | 5 years from the completion of the order |
| Sending newsletters | – Email address – Name and surname | Law | Until withdrawal |
| Marketing communication based on profiling | Profile data | Consent | Until withdrawal |
| Sending satisfaction surveys | – Email address – Name and surname – Survey data | Legitimate interest in optimizing business and ensuring appropriate offers | 1 year after completing the survey |
| Performing statistical analysis | Aggregated purchase data, views, and other activities on the website that do not allow identification of the individual | Legitimate interest in optimizing business and ensuring appropriate offers | 1 year |
We process your personal data for the purpose of fulfilling contractual obligations and retain them for 5 years from the execution of the contract or completion of the business relationship. In the case of a dispute, we retain personal data until the issuance of a final decision by the competent authority.
If you make a purchase with us as an individual, we process your personal data for the purpose of processing your order. This includes identification and contact details, as well as information about your orders.
The use of data for the purpose of processing your order means that we use the data for:
| Purpose of Processing | Personal Data Processed | Legal Basis | Retention Period |
|---|---|---|---|
| Completion of a purchase on our website | – Name and surname – Delivery address – Email address – Contact phone number | Contract | 5 years from the completion of the order |
| Communication with you based on an order | – Name and surname – Delivery address – Email address – Contact phone number – Country of residence | Contract | 5 years from the completion of the order |
| Sending newsletters | – Email address – Name and surname | Law | Until withdrawal |
| Marketing communication based on profiling | Profile data | Consent | Until withdrawal |
| Sending satisfaction surveys | – Email address – Name and surname – Survey data | Legitimate interest in optimizing business and ensuring appropriate offers | 1 year after completing the survey |
| Performing statistical analysis | Aggregated purchase data, views, and other activities on the website that do not allow identification of the individual | Legitimate interest in optimizing business and ensuring appropriate offers | 1 year |
We measure your satisfaction with our services through an NPS survey, which we send to you by email. The survey is sent to randomly selected users who made a purchase with us in the past month. The results of the survey are used exclusively for our internal purposes.
We also have to comply with certain obligations prescribed by law. If we process your personal data for this reason, we do not need your consent for such data processing. On this legal basis, we process your identification and contact details, as well as order information, in order to comply with the applicable laws, which at the time of the creation of this memorandum include, in particular, the following:
For this purpose, we retain personal data for up to 10 years (plus the current year) after the last issued document related to your order.
We will not share your personal data with others except in the following cases:
When affiliated companies or third parties provide services on our behalf, such as responding to your requests, delivering packages, or providing customer services. These companies are prohibited from using your personal data for any purposes other than those we have requested or as required by law. This includes, for example, delivery services, email service providers, etc.
When we share personal data within the company or with third parties to ensure the safety and protection of our customers, protect our rights and property in accordance with legal procedures, or in other cases where we believe in good faith that disclosure is required by law. This includes, for example, IT and financial advisors, external legal advisors, etc.
All third parties with whom we share personal data are obligated to protect personal data through a separate agreement. Additionally, these third parties may not use the personal data for purposes outside of what is defined in the agreement.
The security and trust of your personal data are of utmost importance to us. Our company regularly implements technical, administrative, and physical security measures to protect data from unauthorized access, disclosure, and use.
These measures include:
You can exercise your rights by contacting us in writing at the address Pr3viz d.o.o., Proletarska cesta 4, Ljubljana, with the subject “Personal Data Protection” or via email at admin@movo-barefoot.com (responsible person: Rok Upelj, Director) with the subject “Personal Data Protection.”
You have the following rights:
Access to Personal Data: You can request information on whether we process personal data about you, and if we do, you can request access to your personal data and information about the processing (which data we process and where this data originates from).
Correction of Personal Data: You can request that we correct or complete incomplete or inaccurate data we process about you.
Restriction of Personal Data Processing: You can request a restriction on the processing of your personal data (for example, when checking the accuracy or completeness of your personal data).
Deletion of Personal Data: You can request that we delete your personal data (we cannot delete personal data that we retain due to legal requirements or based on a contractual relationship).
Data Portability: You can request that we provide your personal data, which you have provided to us, in a structured, commonly used, and machine-readable format. You are entitled to transmit this data to another data controller of your choice. Where technically feasible, you can request that your personal data be directly transferred to another data controller.
Withdrawal of Consent: You have the right to withdraw your consent for the use of your personal data, which we collect and process based on your consent. Consent can be withdrawn in any way defined in this Privacy Policy. Withdrawing consent has no negative consequences, but certain services may no longer be available to you due to the withdrawal.
Objection to Data Processing: You have the right to object to the processing of your personal data when it is used for direct marketing purposes or when your personal data is shared with third parties for direct marketing. You can also object to the processing when we use your data for direct marketing purposes through tailored or individualized offers (“profiling”). You can submit your objection in any way defined in this Policy.
Pr3viz d.o.o., Proletarska 4, 1000 Ljubljana (Responsible person: Rok Upelj, Director)